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Old 06-15-2012, 03:51 AM
Annabellely Annabellely is offline
Junior Member
Join Date: May 2012
Posts: 7
Default Cloud Base Help Desk Platform

A client will take a name and logs in to the hosted help desk platform provide by your company.He submits trouble tickets which are handled by the technicians afterward.The web server and the entire database will not be worry about maintenance hassles by the your company.

As a cloud can be made public or private to anyone on the Internet, the possibilities for your company developing environment are endless.That to be you SaaS.The iKode Help Desk Server, which is a cloud-based help desk software allows you to deliver consistent,trustable,reliable and superior support services to both potential and existing clients.

Cloud base help desk solution for your website:

Lifetime free upgrades- no upgrade fees. We update our help desk service regularly at no cost to you!

Reliable high-bandwidth network- our servers are hosted in a Sydney data centre with 24x7 monitoring and daily backups.

Automated daily backups We have multiple scheduled backups, which includes a daily database backup and a daily server backup.

Complete email integration- the fully hosted helpdesk regularly connects to and checks your specified support mailbox, generates helpdesk tickets from incoming emails and sends replies back to your users.

Much more....

Hosted Solution:
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