HP G2410 Photosmart scanner error message

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HP G2410 Photosmart scanner error message

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08-18-2010, 01:44 PM

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HP G2410 Photosmart scanner error message

Have installed HP G2410 scanner but when I try to open HP Photosmart I get the message "HP Photosmart has encountered a problem and needs to close. Sorry" Have downloaded available update but to no avail. PC is on XP 64 bit. THIS IS A BRAND NEW SCANNER!!! (HP - first mistake?) Any ideas? HELP...

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